Restrictions for acceptance of clients

To maintain adequate levels of Health and Safety within our Centre we have to apply certain restrictions with regard to which service users we can accept, due to the limitations of our facilities. However, we remain committed to the policy of equal opportunities for all.

We regret that we are unable to accept service users who:

1.a Require invasive procedures for the administration of drugs, such as the giving of injections and suppositories or require heavy nursing care due to incontinence.
1.b Require procedures or intimate personal care that involves nursing care or specialist care (unless a trained carer accompanies the client and is able to support them).

2. Would require physical support to an extent that would necessitate specialist training or equipment. However we will take into account every individual’s needs and accommodate them wherever possible.

3. Have severe behavioural problems such that they could be a danger to themselves or others.

4. After a risk assessment has been carried out, and in the considered opinion of the Therapy Garden Manager and senior staff, are unable to have their specific needs met by the Charity.

5. Because of issues related to their mental health, physical/sensory/cognitive disabilities, learning difficulties, medical condition or special needs, would cause concern or distress to other service-users.

Please note

To keep everyone safe and to provide the best service possible we restrict the number of clients on site each day. If we are at capacity we will operate a waiting list.